NEXUScombines air freight with the real route and planning interface of the logistics platform.

Freight intelligence / klant & operatie

NEXUS

A human-centric freight intelligence layer that reduces international shipping to one understandable route for the customer, customer service and operations.

Interactive proof of concept

The case in 30 seconds

NEXUS

Problem: A human-centric freight intelligence layer that reduces international shipping to one understandable route for the customer, customer service and operations.
Solution: A customer and operations platform that brings together booking, documents, tracking, deviations and communication.
Role and focus: Freight intelligence
Status: Interactive proof of concept
Result: Flow, interface, prototype

Live lab / try it yourself

Build a shipment that lasts

Make a booking, check documents, track scans and handle a customs incident. Each step shows what information the next decision releases.

StartNEXUS View the story

01 / InputRoute, freight and documentsYou can change or choose this yourself

02 / SystemBooking, tracking and incident flowWorkflow engine · Document AI · Event simulation

03 / EvidenceA released shipment with audit pathThis makes the operation visible

PromiseFrom request to action

UsersCustomer, CS and planning

AI roleCheck and explain

EvidenceClickable shipment flow

Brand vision / operational coherence

One network, one next step

The route network connects goods, documentation and people around the same shipment. The orange main line shows which route currently leads; the remaining connections keep context and responsibility close.

Human reality

A shipment is not a tracking number

A customer wants to know what is needed, what is happening now and who will take action if something deviates.NEXUSconnects quotation, address, packaging, HS code, documents, scans and communication without removing the complexity.

Real cargo handling on an airport tarmac.

For the customer

One quiet entry

From company name and delivery address to photo, dimensions and content. The system only asks the follow-up question that is relevant to this shipment.

Before the operation

Abnormalities before noise

Missing documents, abnormal scans and customs risks are listed at the top, including owner, deadline and best contact channel.

For customer service

Explanation already ready

No generic status code, but a verifiable explanation in plain language, with source and concrete next step.

Try the concept

One shipment, three moments of truth

Click between customer view, operation and document control. This is deliberately a small but working core: the first building step that can later grow with real carrier, customs and communication links.

01 / ShipmentFrom question to auditable file

Adjust the request.NEXUSimmediately shows what evidence is still missing and only then makes a route proposal.

Pick-up locationAddress recognized · 2 locations found Delivery locationInternational shipment · import control required GoodsDescribe content, quantity and material PackagingInclude extra handling and shock risk

02 / DimensionsFreight photo as first measurement proposal

Not measured yet The photo provides a proposition; the customer confirms the actual size.

03 / EvidenceDocuments and coverage Commercial invoiceRecognized · value and sender legibleDone Packing listAdd weight per crate and total weightMissing Insured goods value€For example, 18,400 · required for a suitable coverage proposal

Measurement statusWait for photo analysisNo measurements used

Documents1 of 3 completedPacking list and value are missing

Route indicationTo be determined after analysisNo binding rate or booking

File readiness54%

Next best action

First, analyze the freight photo and fill in the missing evidence.NEXUSmakes uncertainty visible before an employee releases a price or route.

NX-2841 / LIVE ROUTEAMS → MAD → GRUDeviation accepted · risk controlled

AMSExport free
MADNew connection
GRUETA Thu 3:20pm

Expected arrivalThu 3:20 pm+ 3h 10m

Documents5 / 61 action needed

ProtectionCoveredphotos saved

Hoofddorp

Collected and weighed · 08:42

Schiphol

Security and export released

Madrid

Alternative connection confirmed

Sao Paulo

Customs preparation started

Act now2before 4:30 PM

OwnerM. FoxCS export

Best channelWhatsAppcustomer active

Commercial invoice

Incoterm missing · concept ready

Carrier

New flight confirmed

Customer

Update prepared in Dutch

Broker BR

File automatically shared

HS code7007.1982% confidence

Value€ 18.400invoice confirmed

PackagingFragilephoto evidence complete

Invoice

Checked against booking

Packing list

Weight matches

Origin statement

Signature is missing

Air waybill

Concept ready for release

Design boundary: NEXUSdoes not promise autonomous customs clearance. It makes evidence, uncertainty and responsibility visible and keeps people in control of every risky decision.

Construction route

Start small, demonstrably expand

The initial release demonstrates one international air freight shipment. The same architecture can then be extended to road, sea and rail.

Phase 01

Booking & document check

Address addition, photo intake, classification proposal and an explainable missing document check.

Phase 02

Live event timeline

Normalize carrier scans into one customer journey, including anomalous route and expected next hub.

Phase 03

Action orchestration

Activate the right owner and channel with approved templates and complete audit trail.

Hoofddorp

Booking and proof start with the customer.

Schiphol

Documents and security are checked.

Transit

A deviation activates ownership and communication.

Sao Paulo

Customs and delivery close the file.

Concept case with no relation to the airline depicted. Documentary photography: Anderson Wei via Pexels. The interface and brand identity were designed for this portfolio case.

The flagship series